This means that each product is unique and may vary slightly. Please do keep in mind that most of our products are handmade.
we highly recommend an unboxing video to further support your case. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Along with this, we strongly recommend that you make an unboxing video. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.
(b) You receive a product that is different from what you ordered (a) You receive a faulty or defective product
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Feel free to contact us and we will make sure to solve your issue. Refunds only accepted in certain circumstances. All our sellers are verified and sell the highest quality products possible.
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